Shipping and Returns
Placing an order on our web site signifies that you have read and agree to the following shipping and return conditions:
Shipping. All item will be shipped within 24 hours of order unless otherwise noted in item description. Shipments are best way via UPS, Fedex or USPS, depending on the item(s) and where it is to be shipped.
Returns. Any Non-defective product may be returned within 10 days of shipment. In order to return an item you must call us at 724-234-2721
to obtain a Return Authorization Number (RMA#). All packages without a return authorization number clearly appearing on the outside of the shipping box will be refused. Returns must still be in brand new condition and have all the packaging and original contents included. No credit will be given for items returned after 10 days or not in
NEW SALEABLE condition with all packing material included. Shipping and handling will not be refunded unless we shipped an incorrect item or an error was made on our part. If you return a Free Shipping item, you agree to a 15% restocking fee. If you refuse your order, you will be charged shipping and a 15%
restocking fee. Allow 6 to 8 weeks before inquiring about return credits. We can not respond to inquiries before that time and by using our site you agree not to dispute the charges for
returned items until 8 weeks after receipt by us.
Defective items, althought very rare, will be replaced free of charge. You are required to return the defective item with in 30 days or you will also be charged for the replacement item. In order to return an item you must call us at 724-234-2721
to obtain a Return Authorization Number (RMA#) and further instructions. All packages without a return authorization number clearly appearing on the outside of the shipping box will be refused.
We will pay for the shipping back to you on a replacement for a defective item.
Every product comes with our 100% satisfaction guarantee. Many of our products carry an extended warranty that come with a one year, five year, ten year, or lifetime warranties.